This is a courtesy translation. The English version is the legally binding document.
Last updated: 28. Februar 2026
Welcome to Vocaid ("we," "us," or "our"). Vocaid Technologies, Inc. is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered voice interview practice and recruitment platform (the "Service").
By accessing or using Vocaid, you consent to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our Service immediately.
This policy applies to all users of our Service, including individual job seekers (B2C), organizational recruiters and hiring managers (B2B), and candidates invited to interview through organizational links.
Data Protection Contact: support@vocaid.ai
We collect personal information that you provide directly to us, including:
When you use our platform, we automatically collect certain information, including:
When you use our interview features, our AI systems process the following data with your explicit consent:
Vocaid uses advanced speech-to-text and voice analysis technology to process your spoken interview responses. This section provides specific details about how your voice data is handled.
What We Process
What We Do Not Do
Voice data retention: Raw audio recordings are retained for 30 days after each session, then permanently deleted. Derived analytics (scores, transcripts, feedback) are retained while your account is active.
We use the information we collect for the following purposes:
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data under the following legal bases:
Vocaid uses artificial intelligence throughout the interview process. We believe in transparency about how AI affects your experience.
For B2B hiring workflows, AI-generated scores and analysis are presented as recommendations to human reviewers. Hiring managers retain full authority over hiring decisions. Candidates may request human review of any AI-generated score or assessment.
AI-generated scores are probabilistic assessments, not objective measurements. Performance may vary based on language, accent, audio quality, internet connection, and other factors. Scores should be interpreted as one data point among many, not as definitive evaluations of a candidate's abilities.
We are committed to transparency about how your data may be used to improve our AI systems.
If you opt in to AI model improvement during onboarding or before an interview session, your anonymized and aggregated interview data may be used to improve Vocaid's AI models. This includes anonymized transcripts, scoring patterns, and aggregated behavioral signals.
We do not use your raw audio recordings, video recordings, or personally identifiable information for AI training. All training data is irreversibly anonymized before use.
You can opt out of AI training data usage at any time through your account settings or by contacting us at support@vocaid.ai. Opting out does not affect your access to or experience with the Service.
We use the following third-party AI services to power our platform. Your data is processed under our Data Processing Agreements with each provider:
Our Service processes data that may be classified as biometric information under various laws, including voice patterns from audio recordings and facial geometry data from video recordings used for liveness verification and gaze tracking.
We do not sell, lease, trade, or otherwise profit from your biometric data. Biometric data is never shared with third parties for their own commercial purposes.
Illinois BIPA Notice
If you are a resident of Illinois, the Biometric Information Privacy Act (740 ILCS 14) provides you with specific rights regarding your biometric data. We provide this written notice and obtain your written consent before collecting biometric identifiers or biometric information. You may contact us at support@vocaid.ai to exercise your BIPA rights.
We collect voice patterns and facial geometry data solely for the purpose of providing interview feedback, coaching recommendations, and liveness verification. This data is not used for identification purposes.
We process biometric data based on your explicit, informed consent provided before each interview session. You may choose to participate in audio-only mode without video recording or behavioral analysis at any time.
We share your personal data only in the following circumstances:
Vocaid operates globally. Your data may be transferred to and processed in countries other than your country of residence, including the United States. For transfers from the EEA, UK, or Switzerland, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission. For transfers from Brazil, we use ANPD-approved transfer mechanisms under the LGPD.
A current list of our sub-processors and their processing locations is available upon request by contacting support@vocaid.ai.
We retain your data for the following periods:
You may request earlier deletion of your data (except where retention is legally required) by contacting us at support@vocaid.ai or through your account settings.
Depending on your jurisdiction, you may have specific rights regarding your personal data. Select your region below to see the rights that apply to you.
Right of Access
Request a copy of all personal data we hold about you (Article 15)
Right to Rectification
Request correction of inaccurate or incomplete personal data (Article 16)
Right to Erasure
Request deletion of your personal data ('right to be forgotten') (Article 17)
Right to Restriction
Request restriction of processing in certain circumstances (Article 18)
Right to Data Portability
Receive your data in a structured, commonly used, machine-readable format (Article 20)
Right to Object
Object to processing based on legitimate interests, including profiling (Article 21)
Right Not to Be Subject to Automated Decisions
Not be subject to decisions based solely on automated processing that produce legal or significant effects (Article 22)
Right to Withdraw Consent
Withdraw consent at any time for processing based on consent, without affecting prior lawful processing
To exercise these rights, contact us at support@vocaid.ai. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.
Vocaid is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. All users must verify their age during account creation.
If we learn that we have collected personal information from a child under 18, we will take immediate steps to delete that information. If you believe a child under 18 has provided us with personal information, please contact us immediately at support@vocaid.ai.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email (sent to the address associated with your account) and/or through a prominent notice on our platform at least 30 days before the changes take effect.
Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes. We encourage you to review this page periodically.
If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:
Email: support@vocaid.ai
We aim to respond to all privacy-related inquiries within 30 days.