Last updated: February 28, 2026
By accessing or using Vocaid's AI-powered interview practice and recruitment platform (the "Service"), you agree to be bound by these Terms of Use ("Terms"). These Terms constitute a legally binding agreement between you and Vocaid Technologies, Inc. ("Vocaid," "we," "us," or "our").
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you must not access or use the Service.
Vocaid provides an AI-powered platform for interview practice and recruitment, including:
You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
The Service is available in select jurisdictions. We reserve the right to restrict access from jurisdictions where the Service cannot be offered in compliance with applicable law.
To access certain features, you must create an account. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.
Our Service operates on a credit-based and subscription-based system:
All prices are listed in USD unless otherwise specified. We reserve the right to change pricing with 30 days' notice to existing subscribers.
The Service extensively uses artificial intelligence and machine learning technologies. By using the Service, you acknowledge and agree to the following:
For a detailed explanation of how our AI systems work, their limitations, and your rights regarding automated decisions, please visit our AI Transparency page.
AI Transparency
For a detailed explanation of how our AI systems work, their limitations, and your rights regarding automated decisions, please visit our AI Transparency page.
You expressly acknowledge and agree that:
AI-Specific Disclaimers
Your privacy is important to us. Our Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information. By using the Service, you acknowledge that you have read and understood our Privacy Policy.
Audio and video recordings are retained for a limited time (30 days) to provide feedback, then automatically deleted. When you enable your camera, our behavioral analysis modules may analyze non-verbal communication with your explicit consent. Raw visual analysis data is not permanently stored.
You may opt in to allow your anonymized data to be used for AI model improvement. This is entirely optional and does not affect your access to or experience with the Service.
You agree not to:
Violation of these restrictions may result in immediate suspension or termination of your account and, where applicable, legal action.
All content, features, functionality, software, and technology of the Service are owned by Vocaid Technologies, Inc. and are protected by international copyright, trademark, patent, and other intellectual property laws.
You retain ownership of content you upload to the Service (such as resumes and profile information). By uploading content, you grant Vocaid a non-exclusive, worldwide, royalty-free license to use, process, and store that content solely for the purpose of providing the Service to you.
AI-generated interview feedback, scores, and coaching recommendations produced by the Service are provided for your personal or organizational use. You may not commercially redistribute AI-generated content from the Service without written permission.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) AI-generated scores or feedback will be accurate, complete, or reliable; (c) use of the Service will result in employment or improved interview performance; (d) any defects in the Service will be corrected.
Interview practice results are for educational and preparatory purposes only and should not be relied upon as the sole basis for hiring decisions.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VOCAID AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
This includes, without limitation, damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR $100 USD, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
AI Limitation of Liability
WITHOUT LIMITING THE FOREGOING, VOCAID SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR CLAIMS ARISING FROM: (A) RELIANCE ON AI-GENERATED SCORES, FEEDBACK, OR RECOMMENDATIONS FOR EMPLOYMENT DECISIONS; (B) INACCURACIES, BIASES, OR ERRORS IN AI-GENERATED OUTPUTS; (C) EMPLOYMENT OUTCOMES OR LACK THEREOF RESULTING FROM USE OF THE SERVICE; (D) DECISIONS MADE BY THIRD-PARTY AI PROVIDERS INTEGRATED INTO THE SERVICE; OR (E) ANY ACTION TAKEN OR NOT TAKEN BASED ON AI-GENERATED CONTENT PROVIDED THROUGH THE SERVICE.
JURISDICTION-SPECIFIC EXCEPTIONS: Some jurisdictions — including the European Union, European Economic Area, United Kingdom, and Brazil — do not permit certain limitations of liability, particularly for consumers. In those jurisdictions, our liability will be limited to the maximum extent permitted by applicable local law. Nothing in these Terms limits liability for (i) gross negligence or willful misconduct, (ii) death or personal injury caused by our negligence, (iii) fraud or fraudulent misrepresentation, or (iv) any other liability that cannot be excluded or limited by applicable law.
You agree to indemnify, defend, and hold harmless Vocaid Technologies, Inc. and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
The Service is available in multiple jurisdictions worldwide. By accessing or using the Service, you acknowledge that your personal data may be transferred to and processed in countries other than your country of residence, including the United States, where our servers are located.
Vocaid complies with applicable data protection and AI regulatory frameworks in the jurisdictions where we operate, including but not limited to the GDPR (European Union), UK GDPR, LGPD (Brazil), LFPDPPP (Mexico), Colombian Law 1581, CCPA/CPRA (California), and applicable US state privacy and AI laws. For detailed information about data transfers, see our Privacy Policy.
You are responsible for ensuring that your use of the Service complies with the laws of your jurisdiction. If you access the Service from a jurisdiction where the Service's operations may conflict with local law, you do so at your own risk. We reserve the right to restrict access from any jurisdiction where we cannot operate in compliance with applicable law.
Cross-Border Data Transfers
Cross-Border Data Transfers: We use Standard Contractual Clauses (SCCs) approved by the European Commission for EU/EEA data transfers, UK International Data Transfer Agreements (IDTAs) for UK transfers, and ANPD-approved mechanisms for Brazilian data transfers. For Canadian users, we comply with PIPEDA cross-border transfer disclosure requirements.
Vocaid uses artificial intelligence in the delivery of the Service. Our AI systems are subject to regulatory frameworks in multiple jurisdictions. For a detailed description of our AI systems, their capabilities, limitations, and your rights, please visit our AI Transparency page.
If you are an employer, recruiter, or organizational deployer using the Service for hiring or candidate assessment, you acknowledge that you may have independent legal obligations under applicable AI regulations. These include but are not limited to:
Vocaid provides tools and documentation to support deployers in meeting their obligations, but deployers remain independently responsible for their own compliance. We recommend consulting with qualified legal counsel regarding your specific regulatory obligations.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through the following process:
Class Action Waiver
CLASS ACTION WAIVER: YOU AND VOCAID AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID.
Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules. If your claim does not exceed $10,000, Vocaid will reimburse your filing fee and pay the arbitrator's fees. Each party shall bear its own attorneys' fees unless the arbitrator determines that a claim was frivolous, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.
You may opt out of this arbitration provision by sending written notice to support@vocaid.ai within 30 days of first accepting these Terms. If you opt out, neither you nor Vocaid will be required to arbitrate disputes and may instead litigate in a court of competent jurisdiction.
Exceptions: Either party may (a) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights, or (b) bring an individual action in small claims court for claims within such court's jurisdictional limits.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. For any action not subject to arbitration, the exclusive venue shall be the state and federal courts located in Wilmington, Delaware, and you consent to the personal jurisdiction of those courts.
International Users
Jurisdiction-Specific Notices: The arbitration and dispute resolution provisions above are subject to the following jurisdiction-specific qualifications: (a) EU/EEA Users: If you are a consumer resident in the EU/EEA, mandatory consumer protection laws of your member state apply. Nothing in these Terms limits your right to judicial remedy under GDPR Article 79 or restricts protections under the Unfair Contract Terms Directive. Mandatory arbitration clauses may be unenforceable against EU consumers. (b) UK Users: If you are a consumer resident in the UK, the UK Consumer Rights Act 2015 may provide you with additional protections. The courts of England and Wales (or Scotland or Northern Ireland if applicable) may have non-exclusive jurisdiction. (c) Brazil Users: If you are a consumer resident in Brazil, the Brazilian Consumer Defense Code (CDC) applies. Arbitration is optional under Brazilian law and cannot be imposed on consumers. Jurisdiction is that of your domicile. (d) Mexico Users: If you are a consumer resident in Mexico, you may seek resolution through PROFECO (Procuraduria Federal del Consumidor). (e) Colombia Users: If you are a consumer resident in Colombia, you may seek resolution through the SIC (Superintendencia de Industria y Comercio) consumer protection division. (f) Canada Users: If you are a consumer resident in Canada, provincial consumer protection laws may apply. Quebec's Consumer Protection Act may limit the enforceability of arbitration clauses against consumers. (g) California Users: California residents retain all rights under the CCPA/CPRA in addition to the rights set forth in these Terms.
You may terminate your account at any time through your account settings or by contacting us at support@vocaid.ai.
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include violation of these Terms, non-payment, or extended inactivity.
Upon termination: (a) your right to use the Service ceases immediately; (b) we will retain your data for the periods specified in our Privacy Policy; (c) you may request export of your data within 30 days of termination by contacting support@vocaid.ai.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email and/or through a prominent notice on the Service at least 30 days before the changes take effect.
Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.
For questions about these Terms, please contact us:
Email: support@vocaid.ai
These Terms were last updated on February 27, 2026.